EchoDitto Blog

Brawling over Ringtones

May 11, 2006 - 8:17am

I've been spending some significant time making ringtones for clients over the last two weeks. We've seen this ringtone wave coming for a while now given that 23% of American mobile phone owners (30 million Americans) downloaded a ring tone between August 2004 and 2005. Internationally, mobile phones will soon outpace computers as the dominant way to access the internet, so customizing a ringtone will soon be common.

Don't just take my word for it. Seth Godin, famous author and top blogger of strategic marketing, thinks ringtones are going to explode:

Take a look at virtually every giant online success (except for Amazon) and none of them were obvious in 1992. I think we're going to discover a whole new universe of cell phone services that people want to pay for, things that we won't be able to live without. Like... ringtones.
Last summer In 2001, Fillipino President Gloria Arroyo was hounded by a ringtone made from a recording of her phone conversation with an elections official. Critics allege the conversation demonstrates her electioneering violations. But how many Fillipinos really used the ringtone? All we know is that it's been downloaded over 1 million times, making it the most popular ringtone ever.

Since then, we've seen ringtones used for political and advocacy campaigns in Israel, and the U.S. Our friend Eric Gundersen at Development Seed made a ringtone of Pres. Bush's infamous "Heck of a job, Brownie" comment regarding the former FEMA administrator's performance during the hurrican Katrina disaster. What if 20 phones with that ringtone went off during a congressional hearing of the post-Katrina response?

Even recently in Iraq, a lawmaker's ring tone, sounding a Shiite religious chant, incited a scuffle and led to a shutdown of the legislature. There is enormous potential for the disruptive effects of ringtones to revolutionize advocacy campaiging.

For many people around the world, there are only three things they carry everywhere they go: wallet, keys, mobile phone. As mobile phones become true personal, mobile pocket computers, we'll see tremendous advances in mobile phones role in advocacy. Not only can you download ringtone from the internet, but friends and family can send them to each other via SMS and MMS.

What could a ringtone campaign look like in the real world?

  • "Mobile Stand" - Rather than simply organizing a rally, march or sit-in, organizers can also plan for the supporters around the world, no matter their location, to have their mobile phones ring a prepared ring tone at a set time. The ringtone could be a symbolic song or statement from a pivotal leader calling for change.
  • "Ring-raisers": Sell ringtones to fundraise for specific nonprofit campaigns. Create a ringtone for each campaign and restrict the revenue for each ringtone to the affiliated campaign. For example, revenue from a ringtone of recorded whale call would only help the current Stop the Whaling campaign.
  • "Ring-Alerts": Download a ringtone that will ring only at a set time. For example, an exclusive message from a candidate to wake you up on election day. Or a message from a candidate to remind you to join volunteers to knock on doors and drop literature at homes in your district. How about a message from a celebrity to remind you to see a movie on opening day?
This sample of possibilities only touches the surface we can see. There are enormous opportunities for ringtones to become the best advocacy or direct marketing tactic nonprofits, political campaigns and businesses have ever seen.

Here is a scary thought for those of you who think you can pick up this wave next year or later: organizations might never be able to buy mobile phone numbers -- like you can buy email addresses or landline phone numbers. (Big ups to John Aravosis at AMERICAblog for drawing attention to how easy it is to buy cell phone records.) Hence, the sooner you start to collect mobile phone numbers, the better. Otherwise, you are just playing catch up.

I just interviewd Katrin Verclas from MobileActive (http://mobileactive.org ) at Net Squared (http://netsquared.org/verclas ) and one of the items of interest there is an imbeded MP3 player for both the Arroyo ring tone and another one of Bush speaking. It's neat that Echo Ditto is getting into this. I hope you'll post ring tones you do for your clients when possible so the rest of us can try them out!

Submitted by Marshall Kirkpatrick on May 16, 2006 - 10:22am.

Hi Joshua. I just added your ringtone article to our blog. Great info!!
Have you come across our software yet? Its a free application that works for all carriers and arrives via SMS. The best part is that you can click and drag your way to any part of any audio file you have, down to the split second. Downloaded music, cds, recorded clips, sound effects, etc, they all work. We've beat Cingular to making American Idol ringtones from the beginning and from all performances and without the 24 hour wait. Real music tones are taking over the market (vs the mono and poly tones) and as the frenzy grows our application will be out front simply because we offer true customization/personalization. Visit our blog for a free download, use promo code "EASY" to get your first tone free (all others are $1.99) and feel free to contact me for more info. If you do get into the ringtone frenzy I can set you up a link/button and let you start catching commissions off your visitors. As much as 20% of every tone sold. www.ringtonefrenzy.blogpsot.com
Cheers,
Taylor Pine
VP of Marketing
Easy Ringtone Maker

Update: [From Joshua] The correct url for her blog is www.ringtonefrenzy.blogspot.com

Submitted by Taylor on May 19, 2006 - 1:04pm.

Thanks Marshall and Taylor.

But wait, check this out. Taylor, you misspelled your blog url, a very easy thing to do. Hell, I misspell my personal blog all the time (vernacularist.typepad.com)

Click the link to check out who owns blogPSot.com! Great guerilla marketing idea....

Here is the correct link for her blog:
http://www.ringtonefrenzy.blogspot.com/

Submitted by Joshua Shimkin on May 19, 2006 - 2:01pm.

Hooray, Joshua - thanks for this (and also to Marshall :-)

Will you repost your blog post on the www.mobileactive.org site? Log in and just post -- I'll promote to the first page. Let me know - this is great stuff. Incidentally, there will be a report on political ringtones on Radio Free Europe/Radio Liberty (yep) in the next few days.

And did you see the new NSA ringtone by They Might be Giants? See the write-up on the MobileActive blog (Thanks to emily!)

I personally want a ringback tone (the tone callers here when they call YOU) that says: "This call might be monitored in violation of your civil rights. Renew your membership with the ACLU."

For a case study on political ringtones (and what might be possible, see
Jo Lee's ringtone article
and see MobileActive Justin Oberman's
blog post on "How to Create Your Own Ringtone."

So, get on to Evan and get riot.tones off the ground for easy mixing and downloading of political ringtones and maybe we can start a wave here :-)

Incidentally, turns out that good political ringtones are an art to make - they need to have a particular cadence and rhythm to work well (in addition to hitting the Zeitgeist and imagination of a people). The "Hello Garcie" ringtone - http://qc.indymedia.org/uploads/2005/06/hello_garci-wav.wav is hands down the best of the lot to date. It is from 2001, by the way, not last year. First election of Arroyo...

The ringtone was passed around via MMS, according to our MobileActive friends in Manila, though it is hard to track how many phones rang with Hello Garci; nature of the viral medium. Being on the front page of CNN.com made for a good chunk of the web downloads, though!

We at MobileActive are putting together a story on sms political jokes right now -- probably easier in parts of the world (zimbabwe, for instance) where MMS is not prevalent yet. In any case, there is no limit to the imagination and humor expressed in sound and txt that can be cleverly used by political movements and campaigns. We are looking forward to tracking and reporting (and maybe even, with a bit of pluck and luck, start a meme of our own...)

Thanks again!

Katrin

Submitted by Katrin on May 23, 2006 - 10:21pm.

I agree, the customized ringtone market is supposed to grow exponentially. I recently had the opportunity to be the usability tester for Slyye (www.slyye.com)

Their software lets you create personalized ringtones for any phone, any audio file, over any internet connection. No cables, nothing. Personally I think their software is better than anything I have ever seen or used before. Its really easy to use also, they didnt tell me how much they will be charging for this software but I got the idea it wont be much.

It wont be too far fetched to say that we will soon have ringtone consultants using softwares like Slyye.com charging companies to create ringtones of their company jingles.

Submitted by Anonymous on May 25, 2006 - 4:01pm.

Can you tell me if you believe there is any kind of feasible market or method of selling comedic ringtones to any large companies that offer them.
I don't know where to begin going about this. Thanks.

Submitted by Joel on June 6, 2006 - 9:27pm.

Joel,

There is definitely a market for comedic ringtones. If SMS jokes are proliferating, I can only assume ringtones that have quick jokes will find a niche as well. My suggestions are:

  1. Don't get frustrated if the first couple don't hit the mark.
  2. Spend time promoting your ringtones on relevant blogs and websites. You can leave comments on relevant posts as well as join online comedic social networks like Joke Box and share your "ringzings."

Also, I suggest you refer to Justin Oberman's in-depth post about creating custom ringtones. It's from February, but much hasn't changed.

Submitted by Joshua Shimkin on June 7, 2006 - 7:47am.