Ditto Culture

HealthCare.gov's Big Failure

The HealthCare.gov fiasco is a timely case study in how "big" is a liability in today's age of radical connectivity. Big institutions - a giant federal bureaucracy, huge technology contractors, and a bloated government procurement process - spent over $500,000,000 creating a glorified webform -- and failed. But these big organizations never stood a chance, and smaller, more agile, and nimbler firms and processes could have mitigated these risks which now threaten the President's legacy.

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