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For most, the Internet is still something experienced through the written word. So much for the information revolution; we still access most webpages through an interface that would be all too familiar to Gutenberg and his ilk.
The HealthCare.gov fiasco is a timely case study in how "big" is a liability in today's age of radical connectivity. Big institutions - a giant federal bureaucracy, huge technology contractors, and a bloated government procurement process - spent over $500,000,000 creating a glorified webform -- and failed. But these big organizations never stood a chance, and smaller, more agile, and nimbler firms and processes could have mitigated these risks which now threaten the President's legacy.
As the international community celebrates World Food Day today, I find myself fortunate to have the rare chance to reflect on the tangible impact our clients are having on a daily basis.